Sometimes referred to as AD, Active Directory is a system used to manage user accounts and system security which uses LDAP and DNS to control user access. 

The term, Adobe Suite, is used to refer to Adobe's line of products currently offered in their Creative Cloud.  They include; After Effects, Illustrator, Photoshop, Animate, InDesign, Premiere, Dreamweaver, Muse, and Lightroom.  All of these programs are used to create and edit design based products like photos, videos, and websites.  For more information, visit Adobe's catalogie at the following webpage: Adobe Products

Aira is a service that provides instant, visual access to the surrounding environment for people who are visually impaired. 

More information can be found at the vendor's website.

A mobile operating system used on phones, tablets, car radios, and other small devices worldwide. 

A direct competitor to Apple's iOS; each iteration is named after a treat, with recent revisions including Kit-Kat, Marshmallow, and Nougat.

Bluetooth is a short-range wireless signal used to communicate between devices within an approximate 30 foot radius.  It is used most commonly between phones and other connected devices such as car stereos, speakers, headphones, and connected home devices such as the Amazon Alexa or Google Home. 

Bluetooth is most notably symbolized by a white character in the shape of a B with a blue oval around it.

BP Logix is a workflow software used by FAA HR to create forms and workflows.  This allows departments to gather and maintain electronic data on their employees and their activities.

This product is also known as eWorkflow and Streamline.

A browser is an application program that provides a way to look at and interact with all the information on the World Wide Web. This includes Web pages, videos and images. The word "browser" originated prior to the Web as a generic term for user interfaces that let you browse (navigate through and read) text files online. Many people will use web browsers today for access to the internet and is seen almost as a necessity in how many navigate their daily life.

Definition from: https://www.techtarget.com/whatis/definition/browser

Browser friendly refers to settings on a web browser that ensure the browser will be as compatible with UWM services like PAWS and Canvas as possible. Browser friendlies include steps like clearing the cache and changing the top language in the web browser to English-United States.

A software bug is an error, flaw or fault in the design, development, or operation of computer software that causes it to produce an incorrect or unexpected result, or to behave in unintended ways.

A Campus ID is a serial number that is given to everyone with a UWM affiliation.  Campus ID numbers consist of two sections.  The first section is nine digits and usually starts with "99".  The second section consists of two digits and is separated from the first nine by a space.  A user's Campus ID number is confidential information and is akin to a Social Security Number. A Campus ID can be located on a student's PantherCard. 

If you are having difficulty finding your Campus ID, refer to: Campus ID Finder Tool

CampusPress is built upon the functions of WordPress, an open source hosting service.  CampusPress is tailored specifically to K-12 and Higher Education. At UWM, CampusPress is used to host sites for faculty, staff and departments. 

For more information, please go to https://sites.uwm.edu/

Canvas is a digital learning environment which grants access to discussions, readings, videos, quizzes, and assignment submissions. 

Canvas can also be referred to as Instructure, although that is the company that developed the learning management system. 

To log into Canvas, see this KB article: https://kb.uwm.edu/uwmhd/page.php?id=88860

An acronym for the College of Engineering and Applied Science at University of Wisconsin - Milwaukee.

Cherwell Service Management (CSM), developed by Cherwell Software, is a configurable, scalable Out-Of-The-Box (OOTB) Service Desk solution based on IT Service Management (ITSM) best practices and the Information Technology Infrastructure Library (ITIL) framework. 

A lightweight operating system produced and managed by Google that is based upon the Google Chrome web-browser.  It is used primarily for lightweight applications such as writing labs, note taking, and small form factor laptops and desktops for home and office use.

A compromised account is an account with login details known by one or more unauthorized individuals. At UWM, these accounts may be identitifed by either our UWM Information Security Office or by Microsoft.  Symptoms of compromised accounts include sending spam emails, or sending unusual volumes of emails. 

Once an account has been identified as having been compromised, the password for the account will be scrambled, and the account holder will require assistance from the Help Desk to unlock the account.

A Computer Name is a unique identifier issued to every university owned device.

Current university computers use the following convention: [UWM or WAK][6 digit Asset ID] (e.g. UWM001234).

Older computers may follow other conventions, such as [Department]-[Building/room]-[computer number] (e.g. CCL-BOL225-11), and [SA]-[Service Tag] (e.g. SA-1A2B3C4).

For a desktop computer, the label with the computer name is usually found on the top or side of the tower.

Delve is a powerful search engine that looks across all of the content in your network, checks to make sure you have access to it, and then presents it to you. It is powered by the Office Graph, which uses machine learning techniques to map all of the activities taking place across email, OneDrive and SharePoint.

Navigate to https://support.microsoft.com/en-us/office/what-is-delve-1315665a-c6af-4409-a28d-49f8916878ca for additional information.