(AD) - A system used to manage user accounts and security, using LDAP and DNS.
An application that allows a user to interact with information found on the World Wide Web. Common web browsers include Google Chrome, Safari, Internet Explorer, and Mozilla Firefox.
Browser friendly refers to settings on a web browser that ensure the browser will be as compatible with UWM services like PAWS and D2L as possible. Browser friendlies include steps like clearing the cache and changing the top language in the web browser to English-United States.
A Campus ID is a serial number that is given to everyone with a UWM affiliation. Campus ID numbers consist of two sections. The first section is nine digits and usually starts with "99". The second section consists of two digits and is separated from the first nine by a space. A user's Campus ID number is confidential information and is akin to a Social Security Number.
Cherwell Service Management (CSM), developed by Cherwell Software is a configurable, scalable Out-Of-The-Box (OOTB) Service Desk solution based on IT Service Management (ITSM) best practices and the Information Technology Infrastructure Library (ITIL) framework. More information about ITSM and ITIL can be found at itsm.uwm.edu. The UWM Help Desk will use CSM to manage daily Incidents and Service Requests.
University owned computers are identified with a specific computer name with the naming convention [Department]-[Building/room]-[computer number] (e.g. CCL-BOL225-11). For a desktop computer, the label with the computer name is usually found on the top or side of the tower.
Desire2Learn (D2L) is the University of Wisconsin-Milwaukee’s (UWM) web-based learning environment.
Delve is a powerful search engine that looks across all of the content in your network, checks to make sure you have access to it, and then presents it to you. It is powered by the Office Graph, which uses machine learning techniques to map all of the activities taking place across email, OneDrive for Business, SharePoint Online and Yammer.
Email forwarding is sending an email a user received at one email address to a different email address.
File Transfer Protocol - A standard network protocol used to transfer computer files between a client and server on a computer network.
(KB) - A collection of documents accessible by internal and external documents, detailing how to use or configure various software applications.
LDAPLightweight Directory Access Protocol provides a single sign on where one password for a user is shared between many services, allowing the systems access to the user's credentials as needed for authentication.
Instant Messaging and video conferencing through Office 365 for Mac users. On PCs this is known as Skype for Business.
Lynda.com is an online education company offering thousands of video courses in software, creative, and business skills that all UWM students have access to.
An abbreviated nickname for Apple's Macintosh brand computers.
An operating system of Apple's Macintosh. The last version was OS X 10.11, otherwise known as El Capitan, prior to it being renamed MacOS in version 10.12 Sierra.
An Apple desktop operating system. The latest version is macOS Sierra (version 10.12).
Database computer program created by Microsoft used to organize and use information for home or business. A part of the Microsoft Office 365 Suite available to UWM students, faculty and staff.
Office 365 is the name of a group of software services included in the Office Suite of products. These include, but are not limited to Outlook, Word, Excel, PowerPoint, Publisher, Sharepoint, Skype for Business, OneNote, OneDrive, and Access. Microsoft rolls out new features, updates and applications as they deem appropriate. Many applications are cloud based and can be accessed from any device with WiFi access.
OneDriveA file storage and sharing service from Microsoft that is available to users with an ePanther account.
OneNote can accomplish a great variety of tasks such as: bulleted lists, keeping screenshots, documenting important parts of emails, etc.
An email and calendaring application that is part of the Office Suite.
A free email and calendar service provided to UW-Milwaukee by Microsoft. To log into Outlook on the Web to access your UWM email, go to https://outlook.office365.com. You may log in using your UWM email address [your ePanther ID]@uwm.edu) and the password to your ePanther account.
pantherFILE (pantherfile.uwm.edu) is one of UWM's file storage and sharing services. Please note that PantherFILE will be retiring on January 6, 2017.
pantherLIST (www.pantherlist.uwm.edu) is a UWM service for creating and managing email lists and discussions.
PAWS(Panther Access to Web Services) - Online student services used by University students, instructors, and advisors.
- Class registration
- Reviewing of grades
- Online statement access
- Check for "holds" or "to-do" items on an account
- Change contact information, address, phone#'s, etc.
- Check financial aid status
- View and/or print class rosters
- View advisee lists
- Enter grades and/or import grades from D2L
An email that looks official but is in reality an attempt to gain access to a user's credentials, sometimes by having the user click on a link in the email and typing in their username and password. UWM will never ask a user to provide their credentials or other confidential information over email.
An abbreviation for the Peck School of the Arts
Microsoft Publisher is different from Microsoft Word in that it focuses on page layout and design rather than text composition. Publisher is used for a variety of projects such as: brochures, pamphlets, calendars, etc.
One may notice that Publisher looks very similar to Word. Publisher functions very similar to Word, but as mentioned above, it focuses much more on the design side of a document. Many templates for potential projects are available on the home screen.
In Outlook Office365, Scheduling Assistant can be used to easily manage creating events in an Outlook Calendar. When Scheduling Assistant is open, a user can easily edit the times of the event, the attendees, add a room for the event, and see what users have scheduling conflicts. To open Scheduling Assistant on Outlook on the Web, open the Calendar App, click "New" at the top left of the screen to create a new event, then click "Scheduling Assistant" on the top right of the new event window.
A shared mailbox is a special Office 365 email account that allows multiple people to send and receive emails from one email address. If someone sends an email through the shared mailbox, the email will appear to be sent from the shared mailbox, not the email address of the individual sender.
Skype for Business
Instant messaging and video conferencing through Office 365 for PC users. On Macs, this is called Lync. Video chat is only available on computers with audio/visual equipment.
SponsorA sponsor has an active employment with UWM and is not a student (e.g. professor, academic advisor, staff member, etc.).
If someone has an ePanther account that has been closed after deprovisioning and still has an affiliation with UWM, they can request a sponsored account. They will need to find a sponsor who can confirm their affiliation and involvement with UWM. A sponsor is a non-student employee with an active account (e.g. professor, academic adviser, etc.) Sponsored accounts will need to be renewed after being open for a year. Sponsored ePanther Accounts for departmental use can be requested using the Sponsored ePantherACCOUNT Request Form. Sponsored accounts for instructors are processed through the Instructor Set Up Form. Student requests must go through the Registrar's Office. For more information, visit Requesting a Sponsored ePantherACCOUNT.
SPSS Statistics is a software package used for statistical analysis. UWM students can access tutorials through Lynda.com here
University of Wisconsin - Milwaukee
UWMWIFI is a wifi profile that can be accessed by users who are on campus and who have an active ePanther Account. To join UWMWIFI, the user must authenticate, using their ePanther Username and password.
A wireless network that allows computers and mobile devices to connect to the internet.
Yammer is the social media of the business world within Office 365. Yammer allows for users to share ideas and projects with other coworkers and receive feedback with buttons such as "Like", "Reply", and "Share" which can be found on other popular social media sites.