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Microsoft MFA – Authentication Methods
This article provides information on the various authentication methods users can choose from for use with Microsoft MFA.
- Microsoft Authenticator App
- Microsoft Authenticator App - Code Entry
- Phone Call
- Text Message
- Hardware Token
Microsoft Authenticator App - Push Notification with number matching and location mapping.
Requires the device to have a screen lock
This method offers convenience to users. When a user attempts to sign in, they will have the following experience:
- When signing into a UWM service, a number will be displayed in the sign in prompt.
- The attempted sign in sends a push notification to the user’s registered mobile device.
- Upon opening the push notification, the app displays the location map of the IP address where the attempted sign in occurred, and a text box and number pad.
- The user enters number from the sign in prompt into the authenticator app and taps Yes.
- The user gains access to the UWM service by matching the correct number.
Note: If the location map presented in the prompt does not match your physical location, this could be for reasons such as IP Address location, VPN use, and cell phone tower location. If you receive a prompt that you did not initiate, do not approve the prompt.
The following image shows the Microsoft Authenticator App Push Notification with number matching and location mapping on an iOS device. If you are viewing this article on a computer, you can securely install the Microsoft Authenticator App by using your Android or iOS device to scan the respective QR codes directly from Microsoft's website. If you are viewing this article on your mobile device, you can click the link to securely install it for Android from the Google Play Store, or for iOS from the App Store.
Phone Call - This method allows users to answer a phone call and validate their identity by using the keypad on their phone. Because this method relies on audio, we do not have an image to share.
Text Message - This method sends a text message with an authentication code. The user then enters this code into the authentication field on the device where they are logging in.
Hardware Tokens - Hardware tokens are available to only those users who are unable to use any other method. Hardware tokens, or fobs, must be picked up from the UWM Tech Store and will be set up to be associated to your account at the time of pickup.