Microsoft MFA (How To) Set Text Message (SMS) as Primary Authentication Method from a Sign in Prompt
This article provides instructions for setting a text message (SMS) as a primary authentication method.
With Microsoft MFA, users have the option to enroll a phone number that can receive text/SMS messages as an authentication method. Please note, messaging and data rates apply.
To enroll a phone number that can receive text/SMS messages as the primary authentication method with Microsoft MFA from a sign in prompt:
1. Sign in with your UWM email address and password.
2. You will be notified that More information is required. Click Next.
3. On the next page, you will be prompted to Keep your account secure, and will see a prompt to get the Microsoft Authenticator app. At the bottom of this prompt there is the option to set up a different method. Click the link titled I want to set up a different method.
4. This will bring up the option to Choose a different method. From the drop-down menu select the Phone option and click Confirm.
5. Select your country code from the drop-down menu The default option is United States (+1).
6. In the text box titled Enter phone number, enter your 10-digit phone number including the area code.
7. Select the Text me a code option and click Next.
8. You will receive a text/SMS message containing a 6-digit authentication code. Enter the code in the text box and click Next.
9. After you verify your identity, your phone will be set up as your primary authentication. Click Next.
10. You will be prompted to set up a backup method.
11. Continue to add your desired authentication method as a backup.
Note: The email and security questions option will only work for password recovery.
12. If you wish to set up an email or security questions, click the link titled, I want to set up a different method.
13. This will bring up the option to Choose a different method. From the drop-down menu select the Email or Security Questions option and click Confirm.
14. If you selected Email, enter your non-UWM email address in the text box and click Next.
15. When prompted, enter the verification code that was sent to your non-UWM email address and click Next.
16. On the next screen you will receive a notification that you have successfully enrolled. Click Done.
17. You will be brought to the My Sign-Ins page. If you are done making changes you can click on your Person icon and Sign out.
18. If you selected Security Questions, choose three questions from the drop-down menus, and enter your answers in the text box for each question.
19. After selecting your Security Questions and providing answers, click Done.
20. You will be brought to the My Sign-Ins page. If you are done making changes you can click on your Person icon and Sign out.
21. The next time you login, you will be prompted for Microsoft MFA after entering your UWM Email address and Password. Select how you would like to authenticate and continue with that process.