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How To Use Remote Desktop for Macs

This article provides instructions to access remote machines using Microsoft Remote Desktop 10+ from Mac computers.

Full-time staff requesting access to Remote Desktop must request access through the UWM Help Desk.  CTS Desktop Support will review and approve or deny your access request.  Following approval, please use the following article to connect to Remote Desktop from a Mac. 

Initial Setup:

    1. Install the Microsoft Remote Desktop 10 Application
          Managed devices should have it available in Self Service.
          To download the application from the Mac App Store, click the following link: Microsoft Remote Desktop 10 Mac App Store

  1. Adding a Workspace:
    To use RDS you must either be on campus connected to Ethernet, UWMWifi. If off-campus, connect to the GlobalProtect VPN first.

  2. Launch Microsoft Remote Desktop
    Select the Workspaces tab, click the Add Workspace button OR click the plus (+) drop-down menu and select Add Workspace.

  3. Enter the following workspace URL:

  4. Click Add.

  5. Enter your User Account in the following format: OR AD\ePanther

  6. Enter your credentials as follows:
        Domain\ePanther (ex: AD\ePanther)

  7. Double-Click the Application you would like to launch (Ex: EMS).

  8. Enter your credentials as follows:
        Domain\ePanther (ex: AD\ePanther)

  9. Enter your application related credentials if required.

Keywords:EMS,macOS,EZCare2,FSS,Food Service Suite RDS remote desktop services   Doc ID:117045
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2022-03-01 14:22 CDTUpdated:2023-03-16 13:24 CDT
Sites:UW-Milwaukee Help Desk
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