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Microsoft MFA (How To) Set up Microsoft Authenticator App – Currently Enrolled in MFA
This article will provide instructions on how to set up the Microsoft Authenticator App as your primary authentication method.
Log in to Microsoft 365 and click on your Person Icon in the top right corner of your working screen and then choose View account from the drop-down menu.
Click the UPDATE INFO link on the Security info tab.
Click Add method.
From the drop-down menu that appears, select Authenticator app and click Add.
When prompted to get the app click Next.
When prompted to set up your account click Next.
This will bring up a QR code on your first device for you to scan using your iOS/Android device.
On your iOS/Android device, search your app store for the Microsoft Authenticator app and install it.
Open the app, and tap Add account.
If prompted tap Continue.
Tap Work or school account.
When prompted tap Scan QR code.
Use your iOS/Android device to scan the QR code from the prompt on your web browser.
Once it registers your account, you will see your UWM email address (ePantherID@uwm.edu) listed in the Microsoft Authenticator app on your iOS/Android device.
In your web browser you will be prompted to run a test to ensure MFA is working with your iOS/Android device. This will send a push notification to your iOS/Android device. Tap Approve to complete the test.
If the test is successful, you will see Notification approved in your web browser. Click Next.
You will now see Microsoft Authenticator listed in your Security info sign-in methods.
Next, you will change your Default sign in method from your old method (Phone call or text message) to the Microsoft Authenticator app that you just registered.
Click on the Change button next to Default sign-in method.
From the drop-down menu that appears, select Authenticator app or hardware token – code, and click Confirm.
Your Default sign-in method is now updated.
If you are done making changes to your Security info, click on your person icon in the top right corner of your working screen and Sign out.
When asked which account you want to sign out of select your account.
After you are signed out, close your browser.
- To utilize the push notification option in with the Microsoft Authenticator app, you will need to have an internet connection. Data rates and charges may apply.
- You do not need an internet connection to utilize the code option. This is why we recommend this method for international use.
- If you do happen to run into issues with the push notification option, please see the article Microsoft MFA (how to) Authentication issues-sign in another way
- If you continue to have issues authenticating, or if you have other barriers that prevent you from accessing a second device please reach out to the UWM Help Desk for assistance. Any student who feels they do not have the technology to successfully enroll should call the UWM Help Desk at 414-229-4040 or visit uwm.edu/helpdesk.