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Microsoft MFA (How To) Enrolling and Managing Your Account – Student MFA

This article will provide useful links on how to enroll your UWM student ePanther account in multi-factor authentication.


Table of Contents

Links to Microsoft Resources for Background Information About MFA

Enrollment from an MFA Prompt

Enrollment from the Security Info Page

Signing In Using Microsoft MFA

Managing Your Devices

Videos

More Information

Troubleshooting

Help Desk


UWM now requires students, faculty, and staff to enroll their account in multi-factor authentication to deliver an additional level of protection for their account. The official authentication software for students is Microsoft MFA. For frequently asked questions about multi-factor authentication at UWM please visit our MFA for Students page. Students will have two options for enrolling in Microsoft MFA; Enrollment from an MFA Prompt, and Enrollment from the Security Info page in Office 365.


Links to Microsoft Resources for Background Information About MFA

The following articles will provide background information on the initial MFA prompt that students will see when they log into Office 365 at UWM, what the Microsoft Authenticator app is and how it works, and what the My Account portal is, and how to get there.


Enrollment from an MFA Prompt

  • When the enrollment period begins on October 28, 2020, you will see the following prompt to enroll in Microsoft MFA when logging in to your Office 365 account:

More Information Required MFA Enrollment Prompt 

  • You will have until November 11, 2020 to enroll your account in Microsoft MFA.
  • After clicking Next you will see the following prompt:

Additional Security Verification Screen


For more information about the Microsoft MFA sign in prompt please see Microsoft’s article, Set up your Security info from a sign-in prompt.


 


Enrollment from the Security Info Page

In addition to enrolling from an MFA prompt, enrollment can be done by clicking on your Person Icon in the top right corner of the Office 365 screen and then choosing View account from the drop-down menu. The Security Info page is also where you will go to update any information after you have completed enrollment in Microsoft MFA.

 

The articles by Microsoft assume you are already logged into your Office 365 account and have already clicked on your Person Icon, and View Account from the drop-down menu.

Person Icon View Account

 

On the next page select the Security info tile or tab on the left.

Security Info

 

 

The following articles will provide further instructions on how to enroll your UWM account in multi-factor authentication by using the Call me, Text me, and Microsoft Authenticator App options:


Call Me


Text Me

 

Microsoft Authenticator App

International Accounts


Signing In Using Microsoft MFA

The following articles provide instructions on how to sign in to your account using Microsoft MFA. The screen you see to authenticate with MFA will vary depending on the authentication method you chose (Call me, Text me or Mobile App).


Managing Your Devices

Devices


The following article provides instructions on how to manage your devices.



Manage Devices Page



Videos

Provides links to instructional videos.


More Information

Provides links to articles related to Microsoft MFA.


Troubleshooting

If you are experiencing issues signing in with Microsoft MFA please view the following article:


Help Desk

If you have issues enrolling your ePanther account in Microsoft MFA, please contact the UWM Helpdesk at uwm.edu/helpdesk or at 414-229-4040.




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Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2015-08-06 12:05 CDTUpdated:2020-10-21 15:07 CDT
Sites:UW-Milwaukee Help Desk
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