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Microsoft MFA (How To) Sign in another way

This article will provide instructions on how to sign in another way if you are experiencing difficulties authenticating.

Beginning February 21, 2023, Microsoft Authenticator App will be updated to include number matching and location mapping for the Push Notification authentication method.

Instructions

If you are experiencing issues trying to authenticate when logging in with Microsoft Authenticator, please try the following action to troubleshoot:

1. When the authentication window appears, click Sign in another way.

Sign in another way button

2. You will have the option to sign in with a backup method if you have one entered, or number matching and location mapping if you are using the Microsoft Authenticator app. Select your chosen backup method and authenticate. 

Verify your identity another way

 

If you are still unable to authenticate, contact the UWM Help Desk.

See Also:



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Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2016-02-15 10:23 CSTUpdated:2023-02-01 17:31 CST
Sites:UW-Milwaukee Help Desk
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