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Remote Desktop (How To) - Connect to an On-Campus Windows Device from an Off-Campus Mac

Directions on how to use the Windows App to remote into an on-campus Windows PC from an off-campus Mac
To connect to an on-campus Windows PC from an off-campus Mac, you'll need Windows App and the Global Protect VPN.
 

1. Install Windows App. If you need to connect to a Windows PC on campus from a Mac, you'll need Windows App. If you do not have the Windows App on your machine, you can install it via Self Service, just search Spotlight for "Windows App" or look in the Applications folder.

Windows App searched via Spotlight Search

For Personal Devices, you will need to install it from the App Store (Windows App).
 
 
2. Install GlobalProtect VPN (NOTE: You can skip this step if you are connecting to an on-campus PC from an on-campus Mac.) Once Windows App is installed, you will need to connect to the campus VPN to connect to the PC. If you do not already have the VPN set up, view the GlobalProtect VPN for macOS - Setup Instructions.
 
 
3. Connect to the Campus Network. Click on the GlobalProtect globe in the menu bar, then click on the Connect button.
GlobalProtect - Connect
4. Launch and Configure Windows App.  Once the connection to campus has been established, open Windows App. Select the "+" button in the tool bar.
Windows App is opened with an arrow pointing to the plus sign on the upper right hand side
 
5. Enter the IP or hostname of the Windows Device you are attempting to connect to. Please see Finding the Computer Name on a University Owned PC if you need help with this step. 
Remote Desktop Hostname
 
6. Next, you will be prompted to enter your ePantherID username and password. Make sure you use the format "AD\username" when entering your ePantherID.
 Remote Desktop Credentials


KeywordsmacOS, Mac, Remote Desktop, RDP, windows, uwm owned, uwm-managed, uwm managed, personal mac, personally owned mac, mac to windows, uwm windows, uwm-managed windows. on campus, off campus, on-campus, off-campus, Windows App   Doc ID99084
OwnerDesktop Support L.GroupUW-Milwaukee Help Desk
Created2020-03-18 14:56:12Updated2024-10-11 10:45:57
SitesUW-Milwaukee Help Desk
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