Microsoft Teams (Information) 911 Calls

Microsoft Teams Calling does allow calls to 911, but as a voice over IP service, requires special considerations be kept in mind when doing so.

Dialing 911

When making an emergency call, open your dial pad and dial 911. This will connect you to an emergency dispatcher.

Please be mindful of two considerations about 911 calls made from Teams:

  • If you wish to make a 911 call through Teams, make certain that the device from which you intend to make your Teams call is powered on and connected to the Internet.
    • If you make a 911 call through Teams, make certain to immediately report your current location, including your address, building name and room number to the dispatcher. The 911 dispatcher may not know a given caller's exact location since Teams calls may be made from multiple devices (including a home computer, workplace computer, personal cell phone, iPad) and multiple locations.

    See Also


    Keywords:
    Microsoft, Teams, 365, Office, m365, o365, telephony, 911, emergency, call, calls, calling, dial, dialing, report, phone, phones, system, internet, connected, connection, power, on, powered, location, current, 
    Doc ID:
    74096
    Owned by:
    Help Desk K. in UW-Milwaukee Help Desk
    Created:
    2017-06-15
    Updated:
    2023-07-17
    Sites:
    UW-Milwaukee Help Desk