Remote Desktop (How To) Connect to Workstation for Macs

Full-time staff requesting access to Remote Desktop must request access through the UWM Help Desk.  CTS Desktop Support will review and approve or deny your access request.  Following approval, please use the following article to connect to Remote Desktop from a Mac. This article provides instructions to access remote machines using Windows App 10+ from Mac computers.

Initial Setup:

Install the Windows App application -

Managed devices should have it available in Self Service.

For Personal devices : to download the application from the Mac App Store, click the following link: Install Windows App via App Store.

Adding a Workspace

To use Windows App you must either be on campus connected to Ethernet, UWMWifi. If off-campus, connect to the GlobalProtect VPN first.

  1. Launch Microsoft Remote Desktop

  2. Select the Workspaces tab, click the Add Workspace button OR click the plus (+) drop-down menu and select Add Workspace.

  3. Enter the following workspace URL: https://sa-rdweb1.ad.uwm.edu

  4. Click Add.

  5. Enter your User Account in the following format: ePanther@uwm.edu OR AD\ePanther
        

  6. Enter your credentials as follows: Domain\ePanther (ex: AD\ePanther)

  7. Double-Click the Application you would like to launch (Ex: EMS).

  8. Enter your credentials as follows: Domain\ePanther (ex: AD\ePanther)

  9. Enter your application related credentials if required.



Keywords:
EMS,macOS,EZCare2,FSS,Food Service Suite, RDS remote desktop services, virtual, mac, macs, workstation 
Doc ID:
117045
Owned by:
Desktop Support L. in UW-Milwaukee Help Desk
Created:
2022-03-01
Updated:
2024-10-11
Sites:
UW-Milwaukee Help Desk