Staff requesting access to Remote Desktop must request access through the UWM Help Desk via this form.

The following steps are specific to RDS applications for EMS. Steps to access a campus Mac workstation via Screen Sharing can be found at https://kb.uwm.edu/46533

Initial Setup:

Install the Windows App application -

UWM Managed devices: This should be available in Self Service.

For Personal devices : to download the application from the Mac App Store, click the following link: Install Windows App via App Store.

Adding a Workspace

To use Windows App you must either be on campus connected to Ethernet, UWMWifi.

If off-campus, connect to the GlobalProtect VPN first. 

      Note: If using a UWM Managed machine click here for directions to connect to the VPN. If using a Personal Machine click here for directions to connect to the VPN.

1. Launch Microsoft Remote Desktop

2. Select the Workspaces tab, click the Add Workspace button OR click the plus (+) drop-down menu and select Add Workspace.

   

3. Enter the following workspace URL: https://sa-rdweb1.ad.uwm.edu

4. Click Add.

   

5. Enter your User Account in the following format: ePanther@uwm.edu OR AD\ePanther
       

   

6. Enter your credentials as follows: Domain\ePanther (ex: AD\ePanther)

7. Double-Click the Application you would like to launch (Ex: EMS).

   

8. Enter your credentials as follows: Domain\ePanther (ex: AD\ePanther)

   

9. Enter your application related credentials if required.