GlobalProtect VPN for Windows - Installation Instructions

Instructions on how to install GlobalProtect VPN on a computer running Microsoft Windows. Please note that GlobalProtect is a product of the company PaloAlto and you may see both names used.

PLEASE NOTE: Faculty and staff should first check with their local IT department regarding distribution and installation of the Global Protect VPN client for University-supported computers. It may be available in the Software Center or Self Service

Please be advised that GlobalProtectVPN is not currently architected or formally supported as an Enterprise service at UWM.

1. Using any web browser, go to https://remote-access.uwm.edu

2. Login with your ePanther credentials


Login with your ePanther credentials
3. Click the link to download the Windows 64 bit GlobalProtect Agent - NOTE: If you have problems with the 64 bit, verify you're running a 64 bit version of Windows. If you are running a 32 bit version, install the 32 bit version of GlobalProtect.

Click the link to download the Windows 64 bit or 32 bit GlobalProtect Agent



4. Click “Next” to continue.

Click “Next” to continue



5. Click “Next” to continue again.

Click “Next” to continue



6. Click “Next” to continue again.

Click “Next” to continue



7. Click “Close” to exit.

Click “Close” to exit

8.  The following articles linked below will provide a tutorial on how to connect to the GlobalProtectVPN:

-If your device uses windows as a operating system, click the (windows) link. 


If your Device uses macOS click (MacOS) link.




Keywords:Palo Alto, Global, Protect, VPN, Windows   Doc ID:83286
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2018-06-29 15:08 CSTUpdated:2019-02-08 13:16 CST
Sites:UW-Milwaukee Help Desk
Feedback:  10   8