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Office 365 (OneDrive for Business) - Setting up the OneDrive sync client for Windows on University computers
The OneDrive sync client is available for those who prefer managing their files using a desktop application over a web browser. To use the desktop sync client, you must install it and sync your library. Once synced, your OneDrive for Business library will appear as a folder on your computer from which you can view, upload, and share.
The following instructions demonstrate how to install the OneDrive sync client and sync your UWM OneDrive for Business library on a University-owned
, Windows (7, 8.1, or 10) computer. Never install the OneDrive sync client and/or sync your library on a public computer. Doing so could jeopardize your account and files. If you must use a public computer to access your UWM OneDrive for Business library, use the web-based interface
and remember to log out when you're done.
Most University-owned Windows 10 computers already have the OneDrive sync client already installed as part of the Office suite. For information regarding the OneDrive sync client on personal Windows computers, please see our knowledge base article. Additional questions about the OneDrive sync client for personal computers or University-owned computers should be directed to the UWM Help Desk at 414-229-4040 or submit a request via the Get Tech Help web portal.
If you are already syncing your UWM OneDrive for Business library, you may be using the old ("legacy") OneDrive for Business sync client. We recommend updating to the new ("modern") OneDrive sync client for improved performance and additional features.
The simplest way to tell which OneDrive sync client you have is to open your Windows File Explorer (Windows key + E) and look in the folder navigation pane on the left. You might see up to three OneDrive sync shortcuts in the folder list:
If you see "OneDrive for Business", and when you click on it, the contents of your UWM OneDrive for Business library are displayed, then you have the old OneDrive for Business sync client and should upgrade following the instructions in the installing the OneDrive sync client section below. OneDrive sync client icons are also found on the taskbar at the bottom of your screen. This is where you can open each client, control the sync process, and change settings. You might have to click the Show hidden icons arrow to find the client icons. If one or more of the OneDrive icons are not present in your taskbar, that means the client is not loaded on your computer and you can skip to the the installing the OneDrive sync client section below. If you do find a blue cloud icon, point your mouse at the icon and determine if it says "OneDrive for Business": If this is the case, then you have the old OneDrive for Business sync client and should upgrade following the instructions in the installing the OneDrive sync client section below. If you're already syncing a personal Microsoft OneDrive account on your computer (for example, firstname.lastname@example.org), you will need to proceed with the steps in the installing the OneDrive sync client section, since you may be using an outdated version of the sync client which lacks support for syncing OneDrive for Business accounts.
1. On your University-owned Windows computer, open Software Center by going clicking Start and going to Programs or by searching for "Software Center":
2. In Software Center, under "Available Software", find "OneDrive" and then click the check box next to it to select the application. Then, click "Install":
3. The OneDrive app will then be installed on your computer:
4. If you were previously using the legacy OneDrive for Business sync client to sync your UWM OneDrive for Business library, you do not need to continue to set up the new OneDrive sync client and the upgrade process is now complete.
You'll want set up OneDrive so that you can connect to your UWM Office 365 account.
1. If the "Set up OneDrive" window isn't already on your screen, then click the Start button, search for OneDrive and then open it:
2. In the "Set up OneDrive" window that appears, enter your UWM email address and click the "Sign in" button:
3. Enter your UWM email address and password in the text boxes and then click the "Sign in" button:
4. The resulting "This is your OneDrive folder" screen will appear and will show you where your OneDrive for Business sync folder is located on your computer. You can click the "Next" button:
5. In the "Sync files from your OneDrive" screen that appears, you can choose to check the "Sync all files and folders in my OneDrive" to sync the entire contents of your OneDrive for Business library, or choose individual folders under "Sync only these folders". Once you have made your selection(s), click the "Next" button:
6. The "Your OneDrive is ready for you" screen will appear and you can click the "Open my OneDrive - University of Wisconsin Milwaukee folder" button to show your OneDrive sync folder on your computer:
Depending on the number and size of files and folders you chose to sync, the initial sync process may take some time. This will also depend on the speed of your internet connection.