Global Protect VPN - How to connect (Windows)

How to connect to Global Protect VPN

Note: This article is only for connecting to the VPN this is not for installing GlobalProtectVPN onto a device. If you have not installed GlobalProtectVPN, please see the following article for installation instructions: https://kb.uwm.edu/83286 If the software hasn't been installed onto your device the application will not work.

1. Click on your GlobalProtect icon in the system tray in the bottom right corner of your screen. This will display a small window.
Windows System Tray with GlobalProtect icon

2. In the box that appears type remote-access.uwm.edu as it appears in the picture and click the blue Connect button.
Connect to remote-access portal

3. Wait for the VPN to prompt you for authentication and then sign into the VPN using your UWM email address and password. Note: If you have signed in on this device your username may be saved. 
Enter email address and password

4. Authenticate with your desired method.
 Authenticate with desired method

5. If prompted to Stay signed in, click Yes.   
Stay signed in prompt

6. After authenticating a webpage will open, and you will see the following screen.
Authentication complete

7. In your browser window you will be asked if you would like to open GlobalProtect, click the option to Open GlobalProtect.
/images/group76/89581/Open.GlobalProtect.Prompt.png

8. You should now be connected to the UWM VPN network, and you can close your browser window. Note: If you are not connected, there will be an option to connect within the webpage. 

9. To disconnect, click on your GlobalProtect icon in the system tray in the bottom right corner of your screen. When the GlobalProtect window is displayed click the button to Disconnect
Disconnect from Global Protect






Keywords:Global, Protect, VPN   Doc ID:89581
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2019-02-07 14:00 CDTUpdated:2022-04-04 11:56 CDT
Sites:UW-Milwaukee Help Desk
Feedback:  39   27