Where to Get Help for Instructors and TAs

The following is a list of places where you can get help with various issues that might arise during the semester.

Where to get answers and support at UWM
If You Need Help With... Refer To...
Academic Misconduct/Plagiarism
Accessibility Questions

Accessibility Resource Center

Accommodations for Students

Accessibility Resource Center

Canvas

Canvas Support for Instructors and TAs

Link to Canvas LMS

Class List/Roster Access

Instructors can access the class roster from PAWS:

Class Roster

Classroom Technology (Projectors, Microphones, Smart Boards) Issues

Classroom Services

Computer Problems

UWM Helpdesk

Conflict with Students Questions

Managing Conflict on Campus

Dean of Students

Curriculum Design Assistance

Center for Excellence in Teaching and Learning (CETL)

Email Issues

UWM Helpdesk

FERPA & Student Privacy Questions

UWM FERPA Information

Grade Appeals/Disputes Questions

Graduate Assistants Handbook - Grading 

Grade Entry/PAWS Questions

Get Help with PAWS

Graduate assistants with questions should contact the lead instructor for the class.

Grievances

File a Grievance

Grievance Information for Instructors

Grievance Information for Graduate Assistants

H5P

Center for Excellence in Teaching and Learning (CETL)

Human Resources (HR) Questions

Human Resources

Hypothesis

Center for Excellence in Teaching and Learning (CETL)

Kaltura/MyMedia

Center for Excellence in Teaching and Learning (CETL)

Microsoft/Office 365 Tools 

UWM Helpdesk

Navigate360 Questions

Navigate360 information page 

Online and Blended Teaching

Center for Excellence in Teaching and Learning (CETL)

Password/login credentials

UWM Helpdesk

PAWS Questions

PAWS Help Request

Room Scheduling or Room Changes

Talk to your department administrator. Then, if necessary, contact the Registrar's Office who handles general assignment classroom scheduling.

Note: Graduate assistants should first talk to the lead instructor. 

Software Access

UWM Helpdesk

Student Mental Health Concerns

Student Health and Wellness Center 

Training Opportunities

Teaching Assistant Training and Orientation

Center for Excellence in Teaching and Learning (CETL) Programs and Courses

Video Questions

Center for Excellence in Teaching and Learning (CETL)

WiFi/Network

UWM Helpdesk

Workday

Workday Resources and GetHelpUW Support Portal

Zoom

Center for Excellence in Teaching and Learning (CETL)



Keywords:
help, support 
Doc ID:
154019
Owned by:
Katherine P. in CETL
Created:
2025-08-05
Updated:
2025-08-18
Sites:
UW-Milwaukee Center for Excellence in Teaching and Learning