"Windows license will expire soon" error message - steps to resolve

Use these instructions to fix the error message "your Windows license will expire soon" on a UWM computer.

Overview

UWM computers must contact the UWM network every 180 days to keep their Windows license from expiring.

If you are using a UWM computer off-campus for an extended period, you should install and connect to the VPN to prevent your Windows license from expiring.

Resolve Windows License Error Message

Issue: an error message appears and reads "Your Windows license will expire soon. You need to activate Windows in Settings."

Environment: UWM computer being used off-campus.

Error message screenshot

Steps to resolve the problem:
  1. Install the Palo Alto GlobalProtect VPN client

    • If you already have the GlobalProtect VPN installed, proceed to step 2
    • Use the Software Center to install the application "Palo Alto GlobalProtect"
    • If you have problems with the Software Center installation, you may perform a manual installation or contact IT support for help

  2. Connect to the GlobalProtect VPN client
  3. Continue using your computer normally.

    • The license error message should resolve automatically.
    • Connect regularly to the VPN to prevent the error message from recurring. 




Keywords:windows, license, licensing, expire, expired, expires, expiring, activate, re-activate, activation   Doc ID:101927
Owner:JJ S.Group:UW-Milwaukee Help Desk
Created:2020-05-11 10:07 CDTUpdated:2020-05-11 10:48 CDT
Sites:UW-Milwaukee Help Desk
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