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Topics Map > Known Issues
Lawroom Troubleshooting
If you're having troubles with Lawroom not working correctly in your browser, please review the below to determine if any of these things might help to resolve your issue
Here is a list of the top
troubleshooting tips to fix most performance problems in LawRoom training:
http://support.everfi.com/sims/helpcenter/common/layout/SelfhelpArticleView.seam?inst_name=_Everfi&article_id=2020-1515420
These suggestions for LawRoom/Everfi online training usage have been determined to usually fix any issues a user encounters when having issues with Lawroom:
(1) Use the Chrome or Firefox web browser.
(2) Whichever web browser you use, make sure your browser is up-to-date.
(3) If your browser is up-to-date, clear your browser’s cache:
https://www.wikihow.com/Clear-Your-Browser's-Cache
Firefox-specific
instructions: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Chrome-specific
instructions: https://support.google.com/accounts/answer/9098093?
(4) Another troubleshooting approach: (temporarily) Disable all popup blockers and 3rd party toolbars in your browser.
If none of the above fixes work, please open an incident with the UWM Help Desk by calling 414-229-4040