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Lawroom Troubleshooting

Here is a list of the top troubleshooting tips to fix most performance problems in LawRoom training:

https://everfihelp.force.com/supportlawroom/s/

These suggestions for LawRoom/Everfi online training usage have been determined to usually fix any issues a user encounters when having issues with Lawroom: 

1. Use the Chrome or Firefox web browser
2. Whichever web browser you use, make sure your browser is up-to-date.
3.  If your browser is up-to-date,  clear your browser’s cache:  https://www.wikihow.com/Clear-Your-Browser's-Cache     

• Firefox-specific instructions:  https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
• Chrome-specific instructions:  https://support.google.com/accounts/answer/9098093?

 Another troubleshooting approach:  (temporarily) Disable all popup blockers and 3rd party toolbars in your browser.

If none of the above steps work, please email hr-compliance@uwm.edu