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Teams (How To) Preparing your Settings for Calls

This article will provide instructions on how to prepare your Microsoft Teams application settings for Calls.

To make sure you can use all of the communication features included with Teams Calls, please ensure that your settings are configured correctly.


General

It is important that the following application settings are turned on to make sure that you are ready to receive phone calls through Teams. 

  • Application
    1. Auto-start application
    2. On close, keep the application running
    3. Register teams as the chat app for Office (requires restarting Office applications) Note: This option is only available if you are using a Windows computer.
Teams General Settings
Teams General Settings

Devices

  • Audio Devices – Shows which devices are available for use on your computer. By default, when you plug in your university issued headset it should say Jabra EVOLVE LINK MS. If this does not show up when you plug in the USB cable from your headset control unit, please check your computer’s settings. 
    • To change your Audio devices settings, click on the drop-down menu and select Custom Setup. This will allow you to customize your microphone and speaker settings to your preferences. 
  • Speaker – Lets you select which speaker you would like to use. This option will default to the device that you have set up for your Audio devices
    • To change your microphone, select whichever device you would like to use from the drop-down menu. 
  • Microphone – Lets you select which microphone you would like to use. This option will default to the device that you have set up for your Audio devices.
    • To change your microphone, select whichever device you would like to use from the drop-down menu.
  • Make a test call– Lets you test out your devices. If there are issues connecting to the device this process will notify you.
    • Click the Make a test call button. 
    • You will be prompted to record a short message. 
    • Once you are finished, the recording will be played back to you. 
    • This will generate a report telling you which devices are connected successfully and unsuccessfully. (green check means good, red x means bad)
    • If your test call results are unsatisfactory, check your equipment and try again.
    • If issues persist, please contact the UWM Helpdesk.
  • Camera
    • This is used for video meetings/calls. If no camera is detected, you will not be able to adjust the settings for this option. 

Teams Device SettingsTeams Device Settings




Keywords:Teams, how, to, configure, configuration, set, settings, call, calls, calling, phone, voip, Microsoft, system, skype, make, setting, prepare, preparing   Doc ID:77672
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2017-10-27 12:48 CDTUpdated:2020-05-28 09:15 CDT
Sites:UW-Milwaukee Help Desk
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