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Microsoft Teams Calling Features

This is a collection of links to Microsoft's documentation about how to use or configure various Teams calling features, including delegation, call answering rules, and various holding features.

 

Links to Microsoft Documentation

Share a phone line with a delegate - This article will provide instructions on how to add a delegate to your personal Teams phone line.

Set up a delegate to take your calls - This article will provide instructions on how to set a person as a delegate so they can answer calls on your behalf.

Manage your call settings in Teams - This article will provide instructions on how to manage your call settings in Teams including: adding/removing delegates, changing default devices, making a test call, setting call answering rules, adjusting voicemail settings, choosing ringtones, and more. Note: You may not be able to adjust specific settings based on how your IT administrator has your tenant set up. 

Call forwarding, call groups, and simultaneous ring in Teams - This article will provide instructions on how set up call forwarding and simultaneous ringing in Teams.

Park a call in Teams - This article will provide instructions on how to park a call in Teams.

Add someone to a call in Teams - This article will provide instructions on how to add another user to a call that is already in progress.

Make multiple calls at the same time in Teams - This article will provide instructions on how to make more than one call at the same time.

Put a call on hold in Teams - This article will provide instructions on how to place a call on hold in Teams.

Transfer a call in Teams - This article will provide instructions on how to transfer a call to someone else in Teams.



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OwnerHelp Desk K.GroupUW-Milwaukee Help Desk
Created2016-09-09 16:17:34Updated2023-09-22 09:07:09
SitesUW-Milwaukee Help Desk
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