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UITS Shopping Cart Service (X-Cart)

This article provides information on the UITS Shopping Cart Service (X-Cart)

Service Description

The UITS Shopping Cart service is the e-commerce or shopping cart application used by the UWM TechStore, UWM SoftwareShop and UWM TechRepair. The UITS Shopping Cart is an implementation of BCS Engineering's open-source X-Cart application that allows departments to create quotes and wish lists, request services, create invoices and accept payments using department codes and payment cards.


  • UWM TechStore
  • UWM TechRepair
  • UWM SoftwareShop
  • Other internal and external customers as necessary

Service Access

Credentials needed for access
An active ePantherID and password are required for access.

Student access granted
Prospective students are given access to this service when fees are paid, and notification is given in PAWS for eligibility to register for classes.

Student service discontinuation
Access to this service is removed when a student has not registered for classes for the past two consecutive full semesters (fall and spring).

Employee/sponsored access granted
Faculty and staff are given access to this service when the hiring process is complete and the ePantherID and password are activated.

Employee/sponsored service discontinuation
Access to this service is removed when an individual is no longer employed by or hold a sponsored affiliation with UWM.

Requesting sponsored access                                       
The process for requesting sponsored access is located at the Identity and Access Management website.

Service Availability

The UITS Shopping Cart service is available 24/7 except during scheduled maintenance periods and unscheduled outages. For information about timeframes when service is unavailable, visit

Scheduled Maintenance Windows
The defined standing maintenance window for the UITS Shopping Cart service is Thursday from 11 p.m. to completion.

Scheduled or Unplanned Outages
Information about scheduled or unplanned outages is posted at

Service Charges

There are no charges associated with the use of this service for purchasing products from UWM TechStore, UWM TechRepair and the UWM SoftwareShop.

Getting Help

To inquire about or report a technical issue with the UITS Shopping Cart Service, contact the UWM Help Desk at 414-229-4040, toll free at 877-381-3459 or online at

Applicable Policies

Training and Documentation

Keywords:UITS, Shopping, Cart, Service, X-Cart, Services, IT, Products, Software, Purchase   Doc ID:66044
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2016-08-12 14:12 CDTUpdated:2019-08-02 07:37 CDT
Sites:UW-Milwaukee Help Desk
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