This article provides information about UWM RADIUS

Service Description 

The UWM RADIUS service (also known as Wireless Authentication) is an implementation of the RADIUS (Remote Authentication Dial In User Service) networking protocol. UWM RADIUS verifies that a customer is who they claim to be when trying to access a service and that they are authorized to access this service. 
This service is primarily infrastructure in nature and not directly accessed by its customers. 


  • Professional IT staff 

Service Access 

Credentials needed for access 
An active ePantherID and password are required for access to this service. 

Request access 
Professional University IT staff who wish to configure another service to use the UWM RADIUS service should contact the IAM Infrastructure Team by emailing radius-support@uwm.edu

The IAM Steering Committee reserves the right to limit access to this service to fulfill the requirements of credential assurance or mitigate data access risks. 

Service Availability 

This service is available 24/7 except during scheduled maintenance periods and unscheduled outages. For information about timeframes when service is unavailable, visit uwm.edu/gettechhelp

Scheduled or Unplanned Outages 
Information about scheduled or unplanned outages is posted at uwm.edu/gettechhelp

Service Charges 

There are no charges associated with the use of this service. 

Getting Help 

To report a technical issue with the UWM RADIUS service, contact the UWM Help Desk at 414-229-4040, toll free at 877-381-3459 or visit uwm.edu/helpdesk

To ask questions about the operation of the UWM RADIUS service or the configuration of another service to use UWM RADIUS, use the Identity and Access Management contact form

Applicable Policies 

Training and Documentation 


Keywords:radius, wireless, authentication, remote, dial in, service, verification, verify, verifies   Doc ID:65229
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2016-07-19 11:41 CDTUpdated:2022-07-20 17:56 CDT
Sites:UW-Milwaukee Help Desk
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