Collaboration Services > Teams > Teams Teams Incident

Accessing Teams App on a Mac Computer

If you have a Mac computer that is managed by the university, you will already have the Microsoft Teams app installed on your device. Below are instructions on how to open Teams.

• Begin by placing pressing Command + Space on your keyboard to bring up Spotlight Search.

• Type in Teams.
• This will search your computer for the Teams app and the icon to open Teams will appear.

• Click on the icon for Teams
• This will open Teams and you will be prompted to login with your UWM credentials.

Logging in to Teams Desktop App

• Begin by opening the Teams app
• In the text box that says Sign-in address enter your UWM email and click Sign in.

• This will open a new window for you to enter your UWM password

• Enter your password and click Sign in.
• Confirm your identity via your desired Duo security method (Push/Code entry).
• This will open Teams and you are ready to begin.

Installing Teams App

• Begin by signing into Office 365 online.
• From your Office 365 home page click on the link for Teams.

• You can also access Teams by clicking on the app launcher in the top left corner of your window.

• This will open Microsoft Teams online.
• From here, click on the button to Get App in the left navigation panel.

• This will begin downloading the Teams installation package.
• Once the download is complete click on the download file.

• This will open the Microsoft Teams Installer which will guide you through the installation. 

• Click Continue.
• Select Install for all users of this computer as a destination for your software to be installed.

• Click Continue.
• You will receive a warning about how much space the installation will use on your computer.

• Click Install.
• A small window will appear for you to enter your password. 

• Enter your password and click Install Software.
  • Note: If you get to this step and you receive an error message you most likely have a university managed device and should contact the UWM Helpdesk for assistance. 
• This will run the installation.

• When the installation is complete you will get a message that the installation was successful. 

• Click Close.
• A small window will appear asking if you want to move the Microsoft Teams Installer to the trash.

• Click Move to Trash.