Topics Map > Office 365 > Skype For Business
Topics Map > Office 365 > Teams

Microsoft Teams Calling for Administrative Assistants

This article will provide links to Microsoft’s documentation about various calling features that are helpful for Administrative Assistants and other similar roles.

Links to Microsoft Documentation

Share a phone line with a delegate – This article will provide instructions on how to add a delegate to your personal Teams phone line.

Set up a delegate to take your calls – This article will provide instructions on how to set a person as a delegate so they can answer calls on your behalf.

Manage your call settings in Teams – This article will provide instructions on how to manage your call settings in Teams including: adding/removing delegates, changing default devices, making a test call, setting call answering rules, adjusting voicemail settings, choosing ringtones, and more. Note: You may not be able to adjust specific settings based on how your IT administrator has your tenant set up. 

Call forwarding, call groups, and simultaneous ring in Teams – This article will provide instructions on how set up call forwarding and simultaneous ringing in Teams.

Park a call in Teams – This article will provide instructions on how to park a call in Teams.

Add someone to a call in Teams – This article will provide instructions on how to add another user to a call that is already in progress.

Make multiple calls at the same time in Teams – This article will provide instructions on how to make more than one call at the same time.

Put a call on hold in Teams – This article will provide instructions on how to place a call on hold in Teams.

Transfer a call in Teams – This article will provide instructions on how to transfer a call to someone else in Teams.





Keywords:Microsoft, teams, calls, calling, call, features, feature, skype, phone, chat, team, documentation, link, linked, links, delegation, delegate, delegates, delegated, delegating, rules, answer, answering, rule, hold, holding, park, parking, transfer, transferring, consult, consulting, consultant, add, someone, adding, caller, person, contact, contacts, voicemail, admin, administrative, assistant, assistants, ubr, prep, dean, secretary   Doc ID:64800
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2016-07-07 09:24 CDTUpdated:2020-05-27 16:29 CDT
Sites:UW-Milwaukee Help Desk
Feedback:  0   0