This article provides information about UWM's Virtual Hosting service
The Virtual Hosting service utilizes UWM Primary Data Center infrastructure to provide customers with Platform-as-a-Service (PaaS) capabilities that can be used to deliver an application or service. A computing platform including hardware architecture and software framework as well as a set of software subsystems and components are scaled according to the specific computing needs of the customer and designed to maximize performance and reliability.
This service is primarily infrastructure in nature and not directly accessed by customers. Use of this service outside of UITS is supported via an active UITS Service Level Agreement (SLA).
- Professional IT staff
Customer access to this service differs depending on the application or service being hosted, the infrastructure and network protocols it utilizes.
Authorized system administrators access this service and its management componentry using their ePantherID and password.
The Virtual Hosting service is available 24/7 except during scheduled maintenance periods and unscheduled outages. For information about timeframes when service is unavailable, visit uwm.edu/gettechhelp.
Scheduled or Unplanned Outages
Information about scheduled or unplanned outages is posted at uwm.edu/gettechhelp.
Charges for this service depend on the rates agreed upon in a current UITS Service Level Agreement (SLA).
To inquire about Virtual Hosting services, contact the UWM Help Desk at 414-229-4040, toll free at 877-381-3459 or visit uwm.edu/helpdesk.
Training and Documentation