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TurningPoint Cloud Responseware Session Initiation

Basic instructions on starting a ResponseWare session for instructors

Gather This Information
ePanther ID
Alternate email and phone
Preferred method of contact
Best time(s) to reach client
Full error message(s)
Application name and version
WM of client
Instructions:

    TurningPoint Cloud Dashboard
  1. From the TurningPoint Cloud Dashboard, select 'Click to Connect'
    2. Dialog
  2. The dialog that appears should have username and password autofilled; if it does not, the credentials are the same as the Dashboard.
    • If the server URL is listed as 'www.RWPoll.com', it should be changed to 'https://responseware.turningtechnologies.com/responseware/' (without quotes)
  3. Select 'Sign In'
    4. Dialog
  4. The ResponseWare dialog should have the 'Session ID' set to 'Random'. Click on 'Start Session'.
    5. dialog
  5. The final dialog will display the 'Session ID Number' that ReponseWare users will need to initiate the session

    6. Escalation: In the event HD1 is unable to walk a client through the process, request assistance from HD2

    Cherwell Classification: Educational Technology > Clickers > Faculty Software


Keywords:clicker TurningPoint ResponseWare instructor   Doc ID:59712
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2016-01-13 11:34 CSTUpdated:2016-01-21 10:15 CST
Sites:UW-Milwaukee Help Desk
Feedback:  1   1