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SSC Campus [User Guide] Case Outcomes
Before a case can be completed, an outcome must be assigned. These outcomes are customizable and are managed in the Case Outcomes function of SSC Campus.
Name: The name will be seen by Admins and Advisors and should be as descriptive as possible. These names will also be visible on reports.
Active: If you wish an outcome to no longer be selectable at the conclusion of a case, uncheck this box.