Topics Map > SSC Campus > Application Admin > Case Management
SSC Campus - Case Outcomes
Name: The name will be seen by Admins and Advisors and should thus be as descriptive as possible. These names will also be visible on reports.
Before a case can be completed, an outcome must be assigned. These outcomes are customizable and are managed here.
Active: If you wish an outcome to no longer be selectable at the conclusion of a case, uncheck this box.