pantherLIST (Info)
This article provides information about UWM's group email list
Use of UWMs PantherList service is subject to applicable law and policies. These include the Board of Regent Acceptable Use Policy, the UW System Information Security Policy series, applicable privacy laws such as FERPA and HIPAA, and the UWM Code of Conduct.
Unacceptable uses of Pantherlist include, but are not limited to:
- Use in violation of federal, state, or local laws;
- Use in violation of UW System, UW Milwaukee, and departmental policies;
- Activities related to outside employment, commercial activities, and other forms of personal gain; and
- Political campaigning.
PantherList moderators and owners must take immediate corrective action upon observing misuse of their listserv, including, as appropriate, removing membership rights, reporting misuse of University resources as required under the UWM Fiscal Misconduct Policy or any other applicable law/policy, and offering additional training on appropriate use of PantherList.
Service Description
- Create and manage announcement lists for newsletters and announcements
- Create and manage subscriber only lists
- Create and manage un-moderated/open lists where anyone can post
- Identify the email lists you are subscribed to and the email lists you own
- Firefox
- Internet Explorer
- Safari
- Google Chrome
Customers
- Students
- Faculty
- Staff
- Emeriti
- Annuitant faculty and staff
- Sponsored guests
Service Access
Service Availability
Service Charges
Getting Help
Applicable Policies
Training and Documentation
Service Sponsor
Operational Team
Escalation
- Issues should be submitted to the UWM Help Desk at 414-229-4040, toll free at 877-381-3459 or online at uwm.edu/helpdesk
- Help Desk staff shall follow set guidelines for addressing customer issues and proper escalation
- Any issues that cannot be resolved by Level 1 consultants should be escalated to the Help Desk Level 2 technicians
- Issues that are not able to be resolved by the Help Desk are escalated via an email distribution list
- Any global outages shall be escalated to UWM Data Center
- Level 3 support is provided by a large team of functional and technical staff drawn from several of the administrative offices and UITS:
- PantherLIST Support Team Primary Contact: iam-support@uwm.edu
- IT Architecture and Infrastructure Primary Contact: itai-team@uwm.edu