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System Logging

This article provides information about UWM's System Logging service

Service Description 

The System Logging service keeps a log of all hardware and operating system events on authorized servers and hardware supported by UITS. All logs are stored on a logging server for one year to meet applicable retention guidelines and can be accessed by IT staff to trace the history of events on various servers. 
This service is primarily infrastructure in nature and generally used by professional IT staff. 

Customers 

  • Professional IT staff 
This service is currently limited to staff in UITS IT Architecture and Infrastructure and the UWM Information Security office. 

Service Access 

N/A 

Service Availability 

This service is available 24/7 except during scheduled maintenance periods and unscheduled outages. For information about timeframes when service is unavailable, visit uwm.edu/gettechhelp

Scheduled Maintenance Windows 
The defined standing maintenance window for the System Logging service is each Wednesday from 6 a.m. to 7 a.m. 

Service Charges 

There are no charges associated with the use of this service. 

Getting Help 

To report a technical issue with the System Logging service, contact the UWM Help Desk at 414-229-4040, toll free at 877-381-3459 or visit uwm.edu/helpdesk
To ask questions about the operation of the System Logging service, please contact UITS IT Architecture and Infrastructure at itai-team@uwm.edu

Applicable Policies 

Training and Documentation 

N/A






Keywords:system, logging, uits, hardware, log, server, history, servers   Doc ID:51611
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2015-05-22 13:22 CDTUpdated:2019-03-25 13:10 CDT
Sites:UW-Milwaukee Help Desk
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