SOIS Webspace (How to) - Restore your cPanel account from backup files
***** UWM VPN Requirement for Administrative Tasks *****
The SOISWEB environment requires a UWM VPN connection (for access off-campus), an on-campus wired connection, or a WiFi connection to UWMWiFi or Eduroam WiFi (not UWMVisitor) for web server administrative tasks such as SFTP/SSH and cPanel web portal access.
Website viewing access on HTTP (port 80) and HTTPS (port 443) is still available from anywhere.
Instructions on installation/setup and usage of the UWM VPN can be found here: VPN Knowledgebase Articles
If you encounter problems connecting to the SOISWEB environment after this change is implemented, please contact the UWM Helpdesk to report the issue.
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- Register you new cPanel account following the instructions here (assuming you have not already done this).
- Login to your SOIS cPanel account here
- Click the Backup Wizard button in the Files area
- Click on the Restore button.
- Click the Home Directory button.
- Click the Choose File button.
- Navigate to the location of your backup files, click on your home directory backup file, then click the Open button.
***the home directory backup file should be in the format of 'backup-[your ePantherID].soisweb.uwm.edu-[date].tar.gz'
- Click the Upload button.
- After the home directory upload completes; click the Go Back link.
- Click on the Databases button.
- Click the Choose File button.
- Navigate to the location of your backup files and click on your database file, then click the Open button.
***The database files should be in the format of '[your ePantherID]_[the name of the database].sql.gz'
- Click the Upload button.
- Repeat steps 8-10 for each of your database files.
- Visit this KnowledgeBase Document and repeat the process outlined in it for each of your databases.
- Visit this KnowledgeBase Document and complete the process outlined in it.