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Microsoft Teams – Clearing the Teams Client Cache for Windows

If you’re experiencing issues with your Microsoft Teams client, clearing the cache may help.

  1. Fully close Microsoft Teams and Outlook.
    1. Right click the Teams icon in your icon tray in the bottom right corner of your screen, then click Quit.
      In Outlook, select the File menu and choose Exit.
  2. While holding the Windows () key, press R to open Windows Run, then copy and paste the following into the box and click OK:
    %appdata%\Microsoft

  3. Find the Teams folder, then right click it and select Delete.
  4. Relaunch Microsoft Teams. You should now be prompted to sign back into Teams.




Keywords:windows cache teams   Doc ID:113073
Owner:Amber R.Group:UW-Milwaukee Help Desk
Created:2021-08-16 15:13 CDTUpdated:2021-08-16 15:20 CDT
Sites:UW-Milwaukee Help Desk
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