GlobalProtect VPN - How to connect (Windows)

How to connect to GlobalProtect VPN

Note: This article is only for connecting to the VPN and not for installing GlobalProtect VPN onto a device. If you have not installed GlobalProtect VPN, please see the following article for installation instructions: GlobalProtect VPN for Windows - Installation Instructions.If the software hasn't been installed onto your device the application will not work.

1. Click on your GlobalProtect icon in the system tray in the bottom right corner of your screen. This will display a small window.

Image shows the Windows System Tray with GlobalProtect icon.

 2. In the box that appears type remote-access.uwm.edu as it appears in the picture and click the blue Connect button.

Image shows GlobalProtect dialog box with remote-access.uwm.edu entered

 3. Wait for the VPN to prompt you for authentication and then sign into the VPN using your UWM email address and password. Note: If you have signed in on this device your username may be saved.

Image shows selection screen for the UWM email system, prompting the user to choose an existing account or use another one

 4. Authenticate with your desired method.

 UWM sign-in request for the MFA app.The user to open the app and approve the request to sign in, with an option to mark as "Don't ask again" setting.

 5. When prompted to Stay signed in, click Yes.

UWM "Stay signed in?" prompt on a Microsoft Entra ID login page, offering the option to keep the user logged in across sessions.

 6. After authenticating a webpage will open, and you will see the following screen.

Palo Alto  GlobalProtect VPN completion screen, prompting the user to click "Open GlobalProtect" if prompted by the system dialog

 7. In your browser window you will be asked if you would like to open GlobalProtect, click the option to Open GlobalProtect.

Image shows browser prompt from GlobalProtect VPN asking the user to confirm opening the application.

8. You should now be connected to the UWM VPN network, and you can close your browser window.
Note: If you are not connected, there will be an option to connect within the webpage.

9. To disconnect, click on your GlobalProtect icon in the system tray in the bottom right corner of your screen. When the GlobalProtect window is displayed click the button to Disconnect.

Image shows the GlobalProtect interface indicating a secure connection to a corporate network, with a prominent "Disconnect" button.

 

 


Keywords:
Global, Protect, VPN, GlobalProtect 
Doc ID:
89581
Owned by:
Help Desk K. in UW-Milwaukee Help Desk
Created:
2019-02-07
Updated:
2026-10-06
Sites:
UW-Milwaukee Help Desk