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UWM Web Authentication also known as SAML or Shibboleth Environment

This article provides information about UWM's Web Authentication service

Service Description 

The UWM Web Authentication service is a branded deployment of the Shibbloeth single sign-on and federated authentication framework used to provide a standard method to access Web delivered services using the ePantherACCOUNT. 

The service is primarily infrastructure in nature and generally used by IT staff. This service delivers a uniform authentication user interface in the form of a sign-on page. The service responds to requests to validate credentials and provide attribute values for any service registered to use the UWM Web Authentication Service. 


  • Professional IT staff 

Service Access

Credentials needed for access 
An active ePantherID and password are required to access this service. 

Request access 
Professional University IT staff who would like to register a service to use the UWM Web Authentication service should contact the IAM Infrastructure Team by emailing

The IAM Steering Committee reserves the right to limit access to this service to fulfill the requirements of credential assurance or mitigate data access risks. 

Service Availability 

This service is available 24/7 except during scheduled maintenance periods and unscheduled outages. For information about timeframes when service is unavailable, visit

Scheduled Maintenance Windows 
The defined standing maintenance window for the UWM Web Authentication service is Sunday from 8 a.m. to 10 a.m. 

Scheduled or Unplanned Outages 
Information about scheduled or unplanned outages is posted at

Service Charges 

There are no charges associated with the use of this service. 

Getting Help 

To report a technical issue with the UWM Web Authentication service, contact the UWM Help Desk at 414-229-4040, toll free at 877-381-3459 or visit
To ask questions about the operation of the UWM Web Authentication service or the registration of another service to use UWM Web Authentication, use the Identity and Access Management contact form at   

Applicable Policies 

Training and Documentation 

Keywords:web, authentication, saml, shibboleth, environment   Doc ID:76453
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2017-09-11 10:43 CSTUpdated:2019-04-01 10:27 CST
Sites:UW-Milwaukee Help Desk
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