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"Unable to Connect to Wifi" popup

Troubleshooting steps that should be taken when "Unable to Connect to Wifi" notification pops up during UWM Wifi setup. UWM-Waukesha and UWM-Washington County both have the UWMWiFi network profile.


If your device cannot connect to UWM Wifi and displays a "Unable to Connect to Wifi" popup, please try the following steps to fix the issue 


For UWMWiFi and eduroam issues:
  1. Delete the old UWMWiFi or eduroam profile and all other UWM WiFi profiles.
  2. Set up a new profile following the instructions available here.
Make Sure WiFi is switched on.
 
If you are still unable to connect to the wireless service, please try moving to a different building.  Certain spots around campus (such as the Union or EMS) have lots of active users. Moving to a different building may help you get reconnected to a different WiFi access point.
 

Keywords:
iOS, Wifi, connectivity, unable to join, disconnecting, Android, Windows, Error 
Doc ID:
63491
Owned by:
Help Desk K. in UW-Milwaukee Help Desk
Created:
2016-05-18
Updated:
2023-07-13
Sites:
UW-Milwaukee Help Desk