"Unable to Connect to WiFi" Popup

Troubleshooting steps that should be taken when "Unable to Connect to WiFi" notification pops up during UWM WiFi setup.


If your device cannot connect to UWM WiFi and displays a "Unable to Connect to WiFi" popup, please try the following steps to fix the issue.

Make Sure WiFi is switched on.

For UWMWiFi, eduroam or UWMGuest WiFi issues:

  1. Delete the old UWMWiFi, eduroam or UWMGuest WiFi profile.

  2. Set up a new profile following the instructions available at the following links:

    1. UWM WiFi - Main Menu
    2. UWM Eduroam (How To) Set Up Your Device - Document Hub
    3. New UWMGuest Wifi

If you are still unable to connect to the wireless service, please try moving to a different building.  Certain spots around campus (such as the Union or EMS) have lots of active users. Moving to a different building may help you get reconnected to a different WiFi access point.

 


Keywords:
iOS, WiFi, connectivity, unable to join, disconnecting, Android, Windows, Error 
Doc ID:
63491
Owned by:
Help Desk K. in UW-Milwaukee Help Desk
Created:
2016-05-18
Updated:
2026-09-04
Sites:
UW-Milwaukee Help Desk