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"Unable to Connect to Wifi" popup

Troubleshooting steps that should be taken when "Unable to Connect to Wifi" notification pops up during UWM Wifi setup. UWM-Waukesha and UWM-Washington County both have the UWMWiFi network profile.

If your device cannot connect to UWM Wifi and displays a "Unable to Connect to Wifi" popup, please try the following steps to fix the issue

For UWMWiFi and eduroam issues:

Delete the old UWMWiFi or eduroam profile and all other UWM WiFi profiles.
Set up a new profile following the instructions available here.

Make Sure WiFi is switched on.

If you are still unable to connect to the wireless service, please try moving to a different building. Certain spots around campus (such as the Union or EMS) have lots of active users. Moving to a different building may help you get reconnected to a different WiFi access point.

Keywords	iOS, Wifi, connectivity, unable to join, disconnecting, Android, Windows, Error Suggest keywords	Doc ID	63491
Owner	Help Desk K.	Group	UW-Milwaukee Help Desk
Created	2016-05-18 14:02:11	Updated	2023-07-13 14:28:32
Sites	UW-Milwaukee Help Desk
Feedback	2 5 Comment Suggest a new document