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Office 365 (Outlook on the Web) - Turn Clutter Off

Microsoft has recently released a new email management service called "Clutter" which is designed to limit the number of messages delivered to your inbox that you are likely to ignore. The built-in algorithms learn from your habits and move messages of low priority to a folder called "Clutter" in Office 365.


If you would prefer to manage your emails yourself, Clutter can be turned off by following these steps:

1. Log into your email account at, using your UWM email address and password. 

2. Click on the gear icon in the top right hand corner of the screen, then click on Mail:

3. Choose Clutter from the left hand navigation menu and uncheck the box that says Separate items identified as clutter:


4. Click Save at the top of the screen:

Clutter will no longer be moved to the Clutter folder, however those items that had already been moved will remain in that location until you move them elsewhere. 

Keywords:O365, Office 365, Outlook, OotW, Outlook on the Web, Clutter, clutter, junk mail,   Doc ID:59126
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2015-12-22 09:42 CDTUpdated:2018-08-13 14:35 CDT
Sites:UW-Milwaukee Help Desk
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