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SSC Campus (Case Management) Student Profile - Reports/Notes

When a student is marked at-risk, a Case (or “case file”) can be opened in order to follow up with that at-risk student. A case lets advisors record what actions transpired to help the at-risk student. This grid will display all cases that have been opened for that student and the Manage Case button will let the advisor add an activity to the case. 

Alerts and Cases - Alerts and Cases go hand-in-hand. When a student is marked as at-risk, an alert reason must be selected. Each alert that a student receives will be listed in this grid. Please visit the Alerts and Cases section under Case Management for more information.

Note: When a student is marked at-risk, a Case (or “case file”) can be opened in order to follow up with that at-risk student. A case lets advisors record what actions transpired to help the at-risk student. This grid will display all cases that have been opened for that student and the Manage Case button will let the advisor add an activity to the case. 

Progress Reports - This grid will display all progress reports that have been created for that student. The advisor can use the Detail link to see more information about any report. 

Advisor Reports - The Advisor Reports grid will list all of the advisor reports that have been filed for that student. An advisor report can be filed after an advising appointment and even when there isn’t an appointment at all. Click the Details link to see more information about the report.

Tutor Reports - Just like the Advisor Reports grid, this grid lists all the tutor reports that have been filed for that student. Tutor reports are filled out by tutors after a tutor appointment. Click the Details link to see more information about the report. 

Notes About Student - All Notes that have been created for a student will be listed here. Advisors will be able to click the Edit link to make necessary changes to any note.



Keywords:
SSC Campus, , case, case management, advisor, report, advising, reporting, appointment, case, cases, alerts, alert, student, students 
Doc ID:
50828
Owned by:
Help Desk K. in UW-Milwaukee Help Desk
Created:
2015-04-24
Updated:
2023-07-13
Sites:
UW-Milwaukee Help Desk