Topics Map > Security
Topics Map > Known Issues

Information Security - Ransom-ware

Ransom-ware is a type of virus which restricts access to the computer system files, folders and sometimes to the entire operating system.

Ransom-ware creators demand money from their victims before they will remove the lock. 

If a customer calls saying they cannot access their files and they have received a request to pay to have their access restored, inform the customer that they should not pay the ransom. Paying the ransom rarely, if ever, will have the file access restored.  Generally, unless they have a backup of their data, most likely the data is lost.
  [Doc 65325 content is unavailable at this time.]  

KeywordsRansom-ware   Doc ID45230
OwnerHelp Desk K.GroupUW-Milwaukee Help Desk
Created2014-11-24 10:27:24Updated2023-04-10 09:09:59
SitesUW-Milwaukee Help Desk
Feedback  0   0