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SOIS Webspace (How To) Connect via SFTP

SOIS students will be provisioned webspace in which they will be able to complete their coursework. Further information on this service is provided on the UWM SOIS webpage at https://uwm.edu/informationstudies/students/it-department/tutorials/student-web-space/ Following are instructions on how to connect to that webspace.
 
 

*****Important Changes to SOIS Web Space Access*****

,Beginning January 7, 2025, the SOISWEB environment will require a UWM VPN connection (for access off-campus), an on-campus wired connection, or a WiFi connection to UWMWiFi or Eduroam WiFi (not UWMVisitor) for web server administrative tasks such as SFTP/SSH and cPanel web portal access.

This change will still allow website viewing access on HTTP (port 80) and HTTPS (port 443) from anywhere.

Instructions on installation/setup and usage of the UWM VPN can be found here: VPN Knowledgebase Articles

If you encounter problems connecting to the SOISWEB environment after this change is implemented, please contact the UWM Helpdesk to report the issue.

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Users will need to install FileZilla before following these instructions.  FileZilla can be obtained via free download at https://filezilla-project.org/download.php
Using FileZilla, enter the following information.
  • Hostname: soisweb.uwm.edu
  • Username: Your Webspace username (ePantherID)
  • Password: Your Webspace password (this will be different than your normal UWM password)
  • Port: 22
Once you successfully login to the server you will see the file structure of the server in the SFTP software.

Issues with Connecting

Sometimes there are issues with connecting to the server. Most of the time the error that shows is 'Authentication Failed' . This can generally be resolved by slightly editing the login parameters.
  1. In the 'Port' Field, try specifying port 22
  2. In the 'Host' Field, try adding sftp:// to the front.

  3. If all of these options fail, try resetting your webspace password  (SOIS Webspace - Password Reset (uwm.edu))


     

 


Keywords:
SOIS, Webspace, CPanel, LAMP, FTP, SFTP, FileZilla, cPanel 
Doc ID:
45180
Owned by:
Dave E. in UW-Milwaukee Help Desk
Created:
2014-11-21
Updated:
2025-01-06
Sites:
UW-Milwaukee Help Desk