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This article provides information on UWM's FTP (file transfer protocol)

Service Description 

The FTP service provides a data transfer point (both incoming and outgoing) between UW-Milwaukee and UW-Madison utilizing the FTP file transfer protocol. Data is held temporarily so it can be accessed and transferred as needed by automated processes (managed mainly by Tidal IT Job Scheduling) and users with appropriate permissions in UITS, Human Resources, Enrollment Management, and other UWM departments. Much of this data is used by other IT services including Canvas, PAWS, HRS, SFS, pantherLIST, UWM Active Directory and others. 


  • Staff 
  • Professional IT staff 
This service and the data it transmits are only accessible to UW-Milwaukee and UW-Madison staff with the appropriate permissions. 

Service Access 

Credentials needed for access 

An active ePantherID and password are required for access to this service. 

Client access 

Staff access this service using an FTP client. 

Service Availability 

This service is available 24/7 except during scheduled maintenance periods and unscheduled outages. For information about timeframes when service is unavailable, visit
Scheduled or Unplanned Outages 
Information about scheduled or unplanned outages is posted at

Service Charges 

There are no charges associated with the use of this service. 

Getting Help 

For help accessing this service with an FTP client, contact the UWM Help Desk at 414-229-4040, toll free at 877-381-3459 or visit
To report advanced server and other technical issues, contact Identity and Access Management by emailing

Applicable Policies 

Training and Documentation 



Keywords:FTP, file, transfer, protocol, data, tidal   Doc ID:17695
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2011-03-29 19:00 CDTUpdated:2022-12-21 14:53 CDT
Sites:UW-Milwaukee Help Desk
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