How to install GlobalProtect VPN on ChromeOS

Instructions on how to install GlobalProtect VPN client on ChromeOS devices. GlobalProtect, developed by Palo Alto Networks, enables secure access to university resources when connected from off-campus or external networks. You may see the product referenced as either GlobalProtect or Palo Alto Networks throughout the installation process.
  1. Sign into your Chromebook

  2. Go to the Web Store or Google Play

  3. In the search bar type GlobalProtect and hit Enter

    Globeal Protect Search

  4. Click on the "Add to Chrome" button when GlobalProtect App is found

    Add Global Protect

  5. In the next window click on “Add app” button to add this application to your device

    Global Protect Accept

  6. Open the Global Protect Application in your application menu

    Launch Global Protect Application

  7. Enter remote-access.uwm.edu into the next prompt and click add connection

    Global Protect Input

  8. Verify your configuration is correct in this then close the application

    Global Protect Portal Window

  9. Open your device's setting by going the bottom right hand corner, click on the clock, and then click the VPN drop down menu
    .
    Chrome System Tray

  10. Click on the "remote-access.uwm.edu" option under GlobalProtect

    Connect to VPN

  11. Enter your ePantherID and current password, then click Connect

    Global Protect Login

  12. You will see the windows below when you have successfully connected.

    Globle Protect Success

  13. Please remember to disconnect after you are done using the VPN.

    VPN Disconnect

For more information, refer to pages 39-44 of: GlobalProtect VPN User Guide (Palo Alto)



Keywords:
vpn, global protect, globalprotect, palo alto, Chromebook ChromeOS, remote access, secure connection, network, 
Doc ID:
100811
Owned by:
Keith E. in UW-Milwaukee Help Desk
Created:
2020-04-17
Updated:
2026-10-06
Sites:
UW-Milwaukee Help Desk