How To Use Remote Desktop for Windows

Use these steps to connect to a computer running Windows using Remote Desktop. Remote Desktop is included with all versions of Windows. Remote Desktop can also be installed for Mac OSX through the App Store. Remote Desktop must be turned on and configured to be available. Your department may have its own policy regarding access to Remote Desktop. If you are not sure whether Remote Desktop is configured on your computer, contact your IT support department.


  • Two computers: the Remote computer, which you are connecting to, and Local computer, which you are connecting from. 
  • Remote Desktop must be turned on on the Remote computer.
  • The Remote computer must be powered on and connected to the internet. 
  • The Local computer must be connected to the UWM VPN if it is not located on-campus. You may use these instructions to install and connect to the UWM VPN:
Steps: from the local computer
1. In Windows 7: Navigate to Start | All Programs | Accessories | Remote Desktop Connection
    In Windows 8: Press Windows Key + S to start a search and type "Remote Desktop" and select Remote Desktop Connection from the results.
    In Windows 10: Press Windows Key to start a search, or click on the search field in the taskbar, and type "Remote Desktop" then select Remote Desktop Connection from the results. 
Remote Desktop window
2. In the Computer field enter the IP address or "Full computer name" of the remote computer. If you do not know the full computer name, use the steps here: Finding the Computer Name on a University owned PC.
3. Click Connect
4. In the User name field, enter your ePanther in this format: "AD\ePanther". If you have signed in previously, your username will be remembered.
Log in using your ePanther and password
5. In the Password field, enter your ePanther password normally. 
5. You may receive a prompt reading "The identity of the remote computer cannot be verified. Do you want to connect anyway?" If so, check the box labelled "Don't ask me again for connections to this computer" and click the Yes button.
Certificate warning

See Also:

Keywords:remote, desktop, access, telecommute, telecommuting, rdp, vnc, teamviewer, logmein, windows   Doc ID:47192
Owner:JJ S.Group:UW-Milwaukee Help Desk
Created:2015-02-13 16:53 CSTUpdated:2019-05-09 11:24 CST
Sites:UW-Milwaukee Help Desk
Feedback:  4   0