Microsoft Teams Calling Features
This is a collection of links to Microsoft's documentation about how to use or configure various Teams calling features, including delegation, call answering rules, and various holding features.
Links to Microsoft Documentation
Share a phone line with a delegate - This article will provide instructions on how to add a delegate to your personal Teams phone line.
Set up a delegate to take your calls - This article will provide instructions on how to set a person as a delegate so they can answer calls on your behalf.
Manage your call settings in Teams - This article will provide instructions on how to manage your call settings in Teams including: adding/removing delegates, changing default devices, making a test call, setting call answering rules, adjusting voicemail settings, choosing ringtones, and more. Note: You may not be able to adjust specific settings based on how your IT administrator has your tenant set up.
Call forwarding, call groups, and simultaneous ring in Teams - This article will provide instructions on how set up call forwarding and simultaneous ringing in Teams.
Park a call in Teams - This article will provide instructions on how to park a call in Teams.
Add someone to a call in Teams - This article will provide instructions on how to add another user to a call that is already in progress.
Make multiple calls at the same time in Teams - This article will provide instructions on how to make more than one call at the same time.
Put a call on hold in Teams - This article will provide instructions on how to place a call on hold in Teams.
Transfer a call in Teams - This article will provide instructions on how to transfer a call to someone else in Teams.