Microsoft Teams Calling Features

This is a collection of links to Microsoft's documentation about how to use or configure various Teams calling features, including delegation, call answering rules, and various holding features.

 

Links to Microsoft Documentation

Manage your call settings in Teams - This article will provide instructions on how to manage your call settings in Teams including: adding/removing delegates, changing default devices, making a test call, setting call answering rules, adjusting voicemail settings, choosing ringtones, and more. Note: You may not be able to adjust specific settings based on how your IT administrator has your tenant set up. 

Call forwarding, call groups, and simultaneous ring in Teams - This article will provide instructions on how set up call forwarding and simultaneous ringing in Teams.

Park a call in Teams - This article will provide instructions on how to park a call in Teams.

Add someone to a call in Teams - This article will provide instructions on how to add another user to a call that is already in progress.

Make multiple calls at the same time in Teams - This article will provide instructions on how to make more than one call at the same time.

Put a call on hold in Teams - This article will provide instructions on how to place a call on hold in Teams.

Transfer a call in Teams - This article will provide instructions on how to transfer a call to someone else in Teams.

Merge calls in Teams - This article will provide instructions on how to combine (or merge) calls in Teams. 

Share a phone line with a delegate - This article will provide instructions on how to add a delegate to your personal Teams phone line.

Set up a delegate to take your calls - This article will provide instructions on how to set a person as a delegate so they can answer calls on your behalf.



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Doc ID:
66832
Owned by:
Help Desk K. in UW-Milwaukee Help Desk
Created:
2016-09-09
Updated:
2024-11-27
Sites:
UW-Milwaukee Help Desk