Microsoft Teams Calling Features

This article will provide links to Microsoft’s documentation about various calling features including delegation, call answering rules, and various holding features.

Links to Microsoft Documentation

Share a phone line with a delegate – This article will provide instructions on how to add a delegate to your personal Teams phone line.

Set up a delegate to take your calls – This article will provide instructions on how to set a person as a delegate so they can answer calls on your behalf.

Manage your call settings in Teams – This article will provide instructions on how to manage your call settings in Teams including: adding/removing delegates, changing default devices, making a test call, setting call answering rules, adjusting voicemail settings, choosing ringtones, and more. Note: You may not be able to adjust specific settings based on how your IT administrator has your tenant set up. 

Call forwarding, call groups, and simultaneous ring in Teams – This article will provide instructions on how set up call forwarding and simultaneous ringing in Teams.

Park a call in Teams – This article will provide instructions on how to park a call in Teams.

Add someone to a call in Teams – This article will provide instructions on how to add another user to a call that is already in progress.

Make multiple calls at the same time in Teams – This article will provide instructions on how to make more than one call at the same time.

Put a call on hold in Teams – This article will provide instructions on how to place a call on hold in Teams.

Transfer a call in Teams – This article will provide instructions on how to transfer a call to someone else in Teams.


See Also:




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Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2016-09-09 16:17 CDTUpdated:2021-06-03 14:34 CDT
Sites:UW-Milwaukee Help Desk
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