Teams Calls (How to) Forward a Centrex Phone Number to Teams

This article will provide instructions on how to forward a Centrex phone number to Microsoft Teams. This article only applies to users who still have landline phone numbers through Centrex.

Forwarding a Centrex Phone Number to Teams
Note: You will need to be physically on campus to forward your Centrex phone number to Teams.

To Manually Forward Your Campus Phone Number:
  • Lift handset
  • Hear dial tone, dial 121
  • Hear second dial tone
  • Dial 8 plus the full seven-digit phone number to which calls will be forwarded.
  • Hear confirmation tone followed by ringing or busy
  • If no answer or busy, hang up
  • Your calls will be forwarded.
To Cancel:
  • Lift handset
  • Hear dial tone
  • Dial 122, wait for confirmation tone, hang up.
Note: If you receive a fast busy signal after dialing 121; you need to call UWM Telephone services (x5800) to have the feature enabled.