D2L Known Issue - Graphical Equation Editor license error (with workarounds)

This article lists and demonstrates workarounds to the reduced functionality of the Graphical Equation Editor in D2L.

About the known issue

As of March 6th, the license for the D2L Graphical Equation Editor has expired. This has led to reduced functionality.

  • Students and instructors can create new equations using the graphical editor but...
    • Existing equations created with the Graphical Equation Editor cannot be re-edited, and
    • all equation previews from the HTML editor do not work.
  • Below the editor, a red warning appears which states, "This product has an invalid license!"

    This image shows the red warning message "This product has an invalid license!"

Workarounds

We can offer the current workarounds:

Graphical Equation Editor

Edit an equation that was created with the Graphical Equation Editor.
  1. In D2L, open the document that has the equation.
  2. Select Edit HTML at the bottom of the screen.

    This image highlights the edit html button on d2l.

  3. In the next window, select the </> button for HTML source editing.

    This image highlights the </> button for html source editing.

  4. Edit the code directly and select Save.

    This image shows what the html source editor looks like.


MathML

Create a new equation with preview.
  1. In D2l, navigate to the document that an equation needs to be created for.
  2. Select Edit HTML.
  3. Navigate to the sigma ("Σ") icon and click the down arrow. Select <Σ> MathML equation.

    This image highlights the sigma symbol and drop down menu in the HTML editor.

  4. Make sure the MathML code in the pop-up window displays exactly like the screenshot below.

    This image displays the code to make MathML work in equation editor.

  5. Insert your MathML code and select Generate a preview to display your equation. If the equation is correct, select Insert.

    This image highlights the generate a preview button and the insert button. It also displays the correct code and preview for an equation.

LaTeX

Create a new equation with preview.
  1. In D2l, navigate to the document that an equation needs to be created for.
  2. Select Edit HTML.
  3. Navigate to the sigma ("Σ") icon and click the down arrow. Select <Σ> LaTeX equation.
  4. In the pop-up, select Which LaTeX commands are supported? to format LaTeX equations properly.

    This image highlights the which latex commands are supported button.

  5. Once the equation has been formatted properly, LaTeX automatically generates a preview. If the equation is correct, select Insert.

    This image highlights the insert button and shows a properly formatted latex equation.

Edit a MathML or LaTeX Equation

  1. Highlight the sigma ("Σ") placeholder in the HTML editor text box and click the sigma ("Σ") icon in the HTML editor bar.

    This image highlights the sigma placeholder and states that you should highlight it with your mouse cursor.

  2. The equation editor icon will highlight the editor used to create the equation.
  3. Select the highlighted editor and modify the equation. 
  4. Select Insert when the edit is complete.



Keywords:d2l brightspace graphical equation editor bug invalid license workaround known issue broken   Doc ID:84230
Owner:Benjamin G.Group:UW-Milwaukee Help Desk
Created:2018-07-23 14:45 CSTUpdated:2018-07-24 09:10 CST
Sites:UW-Milwaukee Help Desk
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