SAITS: How To - Set up Remote Desktop Services for macOS

This document will walk-through the configuration of Remote Desktop Services in Microsoft Remote Desktop For Mac. The purpose of this set-up is to use Windows applications on a UWM managed Mac.

Intended Audience

This document is for UWM SA employees wishing to use a Windows Application on a Mac that has been made available by Student Affairs IT Services. Applications such as Hyperion, Active Directory (for Sharepoint Administrators), and EMS are currently available; among others.


To use and access RDS from your Mac, the following must be established prior to use:

  • You must be using a UWM SAITS managed macOS device.
  • Microsoft's 'Remote Desktop' application, which should already be installed on the Mac.
  • Access to the Windows software you wish to use is granted by SAITS.
    • For Access: Please submit a request to SAITS for the Windows software, along with a business reason for the request.

How-To Configure RDS:

  • Open the Microsoft Remote Desktop application on your Mac. (Finder > Applications) You will be presented with the window shown below:

  • Click on the "+" Button at the top of the window, then select "Remote Resources" from the drop down.
  • Fill out the URL field as referenced below, then click "Find Feed":
    • URL:
  • Once you click that, a new field will appear, which will request a User Account. From the drop down, select "Add User Account..."

  • Once you select that, a new window will appear asking for authentication information. Please enter the information as follows:
    • User name: <Your ePanther>
      • NOTE: This is the same as you email, but without
    • Password: <Your ePanther Password>
    • Friendly Name: <Your ePanther>
  • Once you have entered the information, click "Save." Then select ok once returned to the prior screen.
  • If you now navigate to the Apps Tab on the main page, your RDS applications should be available to you.
    • If you do not see the expected Windows application(s), please contact SAITS
  • To use a Windows application, select it and click Start. (Or double click on it.)
  • Note: The first launch of a Windows application will take a minute or two to appear. 
If you would like assistance setting up your Remote Desktop application, please feel free to call SAITS during our office hours at 414-229-4606.


Keywords:Saits, sa its, Student Affairs IT Services, guide, instructions, Remote, Desktop, Services, set, up   Doc ID:76728
Owner:Matthew W.Group:UW-Milwaukee Student Affairs IT
Created:2017-09-21 13:31 CDTUpdated:2018-04-20 14:46 CDT
Sites:UW-Milwaukee Student Affairs IT
Feedback:  0   0