SAITS: How To - Set up Remote Desktop Services for macOS

This document will walk-through the configuration of Remote Desktop Services in Microsoft Remote Desktop For Mac. The purpose of this set-up is to use Windows applications on a UWM managed Mac.

Intended Audience

This document is for UWM SA employees wishing to use a Windows Application on a Mac that has been made available by Student Affairs IT Services. Applications such as Hyperion, Active Directory (for Sharepoint Administrators), and EMS are currently available; among others.


To use and access RDS from your Mac, the following must be established prior to use:

  • You must be using a UWM SAITS managed macOS device.
  • Microsoft's 'Remote Desktop' application, which should already be installed on the Mac.
  • Access to the Windows software you wish to use is granted by SAITS.
    • For Access: Please submit the request to SAITS for the Windows software, along with a business reason for the request.

How-To Configure RDS:

  • Open the Microsoft Remote Desktop application on your Mac. (Finder > Applications) You will be presented with the window shown below:

Microsoft Remote Desktop (No RDS apps)

  • Click on the "Remote Resources" Button at the top of the window. This will open the authentication window shown below:

Editing RDS

  • Fill out the fields as referenced below:
    • URL:
    • User name: <PantherID>
    • Password: <PantherID password>
  • Click the Refresh button
  • Click the red button to close the authentication window. You should now see a Remote Resources dropdown with all Windows applications you have access to.
    • If you do not see the expected Windows application(s), please contact SAITS

Microsoft Remote Desktop (RDS added)

  • To use a Windows application, select it and click Start. (Or double click on it.)
  • Note: The first launch of a Windows application will take a minute or two to appear.
If you would like assistance setting up your Remote Desktop application, please feel free to call SAITS during our office hours at 414-229-4606.


Keywords:Saits, sa its, Student Affairs IT Services, guide, instructions, Remote, Desktop, Services, set, up   Doc ID:76728
Owner:Nicholas M.Group:UW-Milwaukee Student Affairs IT
Created:2017-09-21 12:31 CSTUpdated:2017-10-19 10:59 CST
Sites:UW-Milwaukee Student Affairs IT
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