Office 365 (Android) - How to access an Office 365 shared mailbox on Android

Note: Each Android device has its own native mail app – this will result in some difference between field names and order. The information below has been verified across Samsung, HTC, and Sony devices.



1. Begin by going to Settings and then under add an account under the Accounts settings.

2. From the list of types, select your device's native mail app. Usually this is just named Mail or Email. Note: Do not select Exchange ActiveSync.

3. On the first screen enter the following:

Email address - The shared mailbox's email (e.g. myshared@uwm.edu)
Password - Your personal email password

4. Select Manual Setup and enter the following for the Incoming Mail settings:

Type of account/Protocol - IMAP
Username - [Your ePanther username]@uwm.edu/the shared mailbox name (e.g. alechuga@uwm.edu/myshared)
Email address - If it doesn't carry over from the previous screen, re-enter the shared mailbox's email. (e.g. myshared@uwm.edu)
Password - If it doesn't carry over from the previous screen, re-enter your personal email password
IMAP Server - outlook.office365.com
Security Type - SSL
Port - Leave as it

5. Tap Next. It will take a moment to check the server settings, and then go to the Outgoing Mail settings, enter:

Username - [Your ePanther username]@uwm.edu
Password - If it doesn't carry over from the previous screen, re-enter your personal email password
SMTP Server - smtp.office365.com
Security Type - TLS/TLS (accept all certificates)
Server Port - Leave as is
Checkbox to require login - Make sure it is checked

6. Select Next. It will to a bit for the server to connect and the sync to start. You may be prompted to choose your account option. Select whatever fits your needs.

7. You will be prompted to select a name for the mailbox and to enter the name that will appear in the From field when your send mail. 

8. The shared mailbox should appear as an additional account in your mail app.






Keywords:office, 365, o365, email, access, shared, mailbox, android, google   Doc ID:75246
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2017-08-02 14:51 CSTUpdated:2017-08-31 12:20 CST
Sites:UW-Milwaukee Help Desk
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