Conference Programmer - Bootcamp

Overview for Conference Programmer for Enterprise Training

Introduction

Conference Programmer is an event management system used by Housing to assign and bill housing for guest residents and to coordinate and manage conferences when large numbers of people will be using housing facilities.

Technical Details/Requirements

Server: sa-sqldb1.ad.uwm.edu 
Install method: Deployment of the software is available to all computers in the Housing OU.  

Service Levels

Help Desk

  • Add computers to AD group for installation (Tier 1)
  • Troubleshoot ODBC settings (Tier 2)
  • Configure SCCM distribution (Tiers 2 and 3)

Enterprise

  • User management
  • Maintain database server (runs on SQL cluster)
  • Server backups
  • Server OS updates

External

  • Connects to IRIS, a web portal which interfaces with the Conference Programmer database to allow conference attendees to choose event times

Vendor

  • Develop client software for us to distribute

Departments

  • University Housing
  • Retail Services (in Cambridge Commons)

Getting Started

  • Have an AD "-a" account
  • Have access to sa-sqldb1.ad.uwm.edu by being a member of AD group SA-Server-Administrators



Keywords:introduction, requirements, delegation, service levels, overview, housing, guest housing, events, conference   Doc ID:73607
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2017-05-26 12:38 CSTUpdated:2019-01-02 14:38 CST
Sites:UW-Milwaukee Help Desk, UW-Milwaukee Student Affairs IT
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