Known Issue - MacOS Users Experiencing Issues Connecting to UWMWiFi

Since the release of new certificates, our campus community, using University Macs, have been experiencing issues connecting to UWMWiFi.

If you are affected please follow the steps below to have your managed device receive the policy to remove the profile.
 
While on campus:
  1. Connect to Eduroam or Public, preferably eduroam. Use your uwm credentials
  2. Go to Self Service -- Tools & First Aid -Force Policy Check
    • After the status bar shows complete, this will remove the UWMWIFI profile we pushed to all of our machines
  3. Try connecting to UWMWIFI again
We are monitoring the removal of the UWMWIFI profile from our managed Macs and hope to have a complete resolution to this issue shortly. 




Keywords:mac, uwm wifi, wifi, sierra, macbook, not connecting, configuration profile, profile, university owned, profile   Doc ID:72773
Owner:Paul S.Group:UW-Milwaukee Help Desk
Created:2017-04-20 13:40 CSTUpdated:2017-11-02 07:35 CST
Sites:UW-Milwaukee Help Desk
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