Google Chrome - Troubleshooting - Grey Screen of Death
This document shows how to resolve the "Grey Screen of Death" issue with chrome in which Chrome becomes unresponsive and grey.
Description and Reproduction
This issue occurs randomly, typically on newly-deployed computers. When opening any webpage, tab, or even Chrome's settings, the screen turns a dark grey and is unresponsive.
Alex has requested that any tickets regarding this issue be sent to Endpoint for further investigation.
Step-by-Step SolutionDO NOT FOLLOW THESE STEPS - ESCALATE THIS TO ENDPOINT SO THEY MAY INVESTIGATE THIS ISSUE.
Uninstall Chrome. Restart the computer Delete the "%LOCALAPPDATA%/Google/Chrome/User Data" folder Install Google Chrome again from Software Center Repeat step 3 for every user!