Software Center - Overview

An overview of Software Center on Windows.

Introduction

Software Center is the software that manages software for all of the Windows computers SAITS supports. It pushes out system updates as well as allows users to download and install programs on their own. 

The software that is available to users to download depends on the access granted to them in Active Directory. Users may contact the Help Desk to request new software if it is not currently available to them in Software Center.

All software must be downloaded and installed through Software Center. Help Desk Technicians can't use their admin password to install software outside of Software Center. Software that is not currently supported may be packaged and installed by Endpoint if there is a need for it.

Technical Details/Requirements

Software Center is only available on Windows operating systems. For software installation on a Mac, see Self Service. 

Service Levels

Help Desk

  • Assist clients with software installation, update, and setup
  • Grant access to unlimited license softwares in Active Directory
  • Take requests for limited license software, forwarding tickets to endpoint

Endpoint

  • Maintenance on

See Also:




Keywords:Software Center, software center, introduction, requirements, delegation, service levels, download, new, program, programs, application, applications, SC, install, installation, required software, available software,   Doc ID:65827
Owner:John K.Group:UW-Milwaukee Student Affairs IT
Created:2016-08-05 09:34 CDTUpdated:2016-10-12 10:24 CDT
Sites:UW-Milwaukee Student Affairs IT
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