EZCare2 (Windows) - Bootcamp

Outlines the server information for EZCare2 for Enterprise training.

Summary

EZCare2 is child management software that manages children for child care centers.
 

SAITS now handles and hosts the EZCare2 server for the Children's Learning Center. This document outlines how the new server is setup, how to give permission to access it, how to properly map the server, and where the backups are stored.

 
Originally UITS hosted the EZCare2 server when the CLC was under DES. Now SAITS hosts and maintains the data. With the change comes new information about the setup and server itself.

Technical Information and Deployment 

The EZCare2 server is quite simple in how the clients actually connect and use it. It is simply a file share that the workstation client connects to. This makes it easy for us to not only manage the server, but also back up the files.
 
Like a lot of our older software the EZCare2 client utilizes a local drive to connect to as the server.
 
Server Information
  • Local drive letter: P:\
  • Server File Path: \\sa-ezcare1\share
  • Server Version: 9.7T

Service Levels

Help Desk

  • Basic troubleshooting, such as when the data directory is not found.

Enterprise

  • Advanced troubleshooting the help desk cannot figure out
  • Maintain server (file share management)
  • Maintain server software
  • Install client software
  • Requests for permission changes (add/remove employees) to EZ-Care should be assigned to "SAITS Enterprise Services" in Cherwell

Departments

  • The Children's Learning Center in NWQ uses this for managing their operations

Get Started

 




Keywords:introduction, requirements, delegation, service levels, overview, ezcare2, ezcare, ez care, clc, childrens learning center, overview, ez-care   Doc ID:60803
Owner:Help Desk K.Group:UW-Milwaukee Help Desk
Created:2016-02-15 10:23 CSTUpdated:2019-01-04 13:02 CST
Sites:UW-Milwaukee Help Desk, UW-Milwaukee Student Affairs IT
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